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Shipping

Shipping

What are the delivery charges?

Delivery charge varies with each Seller.

Sellers incur relatively higher shipping costs on low-value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers, if you shop with them for a minimum predefined value. 


Are there any hidden costs (sales tax, octroi etc) on items sold by sellers?

No. There are zero hidden charges when you make a purchase on YoungEngineer. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. 

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

 

Estimated delivery time is dependent on the following factors 

  • The Seller offering the product

  • Product's availability with the Seller

  • The destination to which you want the order shipped to and geographical location of the Seller

 

'In Stock' 
For items listed as "In Stock", Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location. 

'Available' 
The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location. 

'Preorder' or 'Forthcoming' 
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week) 
  
'Back In Stock Soon' 
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller. 

'Temporarily Unavailable' 
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase. 

'Sold Out' 
Currently, the item is not available for sale.
'Permanently Discontinued' 
This product is no longer available because it is obsolete and/or its production has been discontinued. 

Why does the estimated delivery time vary from seller to seller?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location. 

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

Why does the delivery date not correspond to the delivery timeline mentioned?

It is possible that the Seller or our courier partners have a holiday between your order date and the estimated delivery date based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates. 

Seller does not/cannot ship to my area. Why?

Whether your location can be serviced or not depends on 

  • If the Seller ships to your location

  • Legal restrictions, if any, on shipping particular products to your location

  • The availability of reliable courier partners in your location


At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated a return. 


Does YoungEngineer deliver internationally?

As of now, YoungEngineer doesn't deliver items internationally. 

You will be able to make your purchases on our site from anywhere in the world, but please ensure the delivery address is in India.

 

Courier

How does the delivery process work?

All deliveries are scheduled through reputed couriers. You will be informed when the seller ships your consignment and will also be provided a tracking number.

During checkout you will be prompted to provide your location's pincode in order to ensure that the seller does indeed deliver to you.All electronic items are insured for theft and damages during transit.

How are items packaged?

Products sold by seller are shipped in packages with waterproof plastic wrap. Fragile items like electronics are safely secured with bubble wrap. Other sellers also follow standard packing procedure. Sellers are rated on packaging quality and affects overall seller rating.

How can I track the delivery of my order?

All items sold by sellers on YoungEngineer are delivered through reputed courier partners including Aramex Logistics - YoungEngineer's preferred delivery partner. You will be provided a Tracking ID for your order by the respective courier service provider